Miriam SpiceTraveller

We booked a double room and requested to be on the upper floor, but we got a room on the first floor.
The room was good, clean, slightly bigger than expected with a small sofa bed, small round table and one chair.
The bed was slightly bumpy and we did not get a good sleep. Pillows are very chunky and spongy and are not for those who like their pillows light and thin. Our room was facing the main road , if you like to sleep in, ask for a room facing other side or choose upper floors.

Bathroom was clean, just wish there was more space to put cosmetics and toiletries. Shower excellent, but no light in the shower area.
Please note: we could hear other guests using their toilet, not just when flushing but while urinating. And this goes on and on, horrible! If i didn’t have many suitcases i would have requested to move. Maybe it was just our room, and position of the bathroom next to the pipes or something. Anyway, avoid room 102.

No room service in this hotel! We were not aware of this at the time of booking and were shocked to learn this when we wanted to order some drinks + food. You can have food and drinks in the room but you have to collect it yourself from the ground floor!
We woke up late one morning and called them to order some food, it was 11.56am and they told us they are not open for orders and they would open at 12 and we had to call back again. Do 4 minutes make such a big difference?
The first day when we ordered breakfast, we were pleasantly surprised; they offered to bring the food to our room, the staff were very polite! But the next morning and the day after, we had to go and collect it…So i guess it is up to the staff if they feel like bringing food to the room.
English breakfast was good. Toasted sandwiches and paninis served with chips and salad, also very good. Soup of the day was horrible, it was watery and so salty! Avoid tuna arancini, they were tasteless and just plain rice, hardly any tuna. Fish and chips nothing special, fish soaked in oil! Chilli beef was very good.

Internet is not included in the price and they charge £10 per day.
Excellent breakfast buffet served in the restaurant. Lovely bar but horrible slow service even when the bar was almost empty!
At the time of arrival we were told both bar and restaurant close at 10pm, but the bar stayed open late every night during our stay. Why give us wrong information…

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